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Customer Care
Need help with your order, delivery, returns, or product advice? Our UK-based customer care team is here to help - just get in touch.
Get in touch
Choose whichever way is easiest for you. We typically respond to all enquiries within 4 business hours.
Email Us
hello@mnmbeds.co.uk
We aim to reply within 4 business hours
Call Us
+44 7424 360303
Mon–Sat, 9am–6pm
Chat with us
Quick replies during business hours
Opening Hours
Mon–Sun: 24/7
Always availabale for our assistance
Send a message
Fill in the form below and a member of our team will get back to you within 4 business hours.
Our Details
Quick Help
Looking for a specific answer? These pages may help.
FAQs
Quick answers before you reach out - saving you time.
We aim to respond to all email and contact form enquiries within 4 business hours. Messages received outside of business hours (Mon–Sat 9am–6pm) will be replied to on the next working day.
Yes — please contact us at least 48 hours before your scheduled delivery date and we will rearrange to a date that suits you.
Please photograph the damage immediately and contact us within 48 hours of delivery. We will arrange a priority collection and dispatch a replacement at no extra cost.
Once your order has been dispatched, you will receive an SMS and email with a tracking link. You can also contact our team with your order number and we will provide a status update.
You can cancel any order free of charge before it has been dispatched. Please contact us as soon as possible with your order number and we will process your cancellation and issue a full refund.
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