Customer Care
Contact Us
Need help with your order, delivery, returns, or product advice? Our UK-based customer care team is here to help - just get in touch.
Get in touch
How to reach us
Choose whichever way is easiest for you. Our team is available 24/7, Monday to Sunday, and we typically respond to all enquiries within a few hours.
Email Us
hello@mnmbeds.co.uk
We aim to reply within a few hours, any day
Call Us
+44 7424 360303
Mon–Sun, 24/7
Chat with us
Quick replies, day or night
Opening Hours
Mon–Sun, 24/7
UK-based customer care team
Send a message
We'd love to hear from you
Fill in the form below and a member of our team will get back to you within a few hours — we are online 24/7, Monday to Sunday.
Our Details
- Business
- MnM Beds
- Company
- MnM Digital Limited
- Made in
- Dewsbury, West Yorkshire
- Support
- UK-based customer care
- Hours
- Mon–Sun, 24/7
Quick Help
Looking for a specific answer? These pages may help.
FAQs
Common questions
Quick answers before you reach out - saving you time.
We aim to respond to all email and contact form enquiries within a few hours. We are an online store and our customer care team is available 24/7, Monday to Sunday, so there is no out-of-hours wait — write to us whenever suits you.
Yes — please contact us at least 48 hours before your scheduled delivery date and we will rearrange to a date that suits you.
Please photograph the damage immediately and contact us within 48 hours of delivery. We will arrange a priority collection and dispatch a replacement at no extra cost.
Once your order has been dispatched, you will receive an SMS and email with a tracking link. You can also contact our team with your order number and we will provide a status update.
You can cancel any order free of charge before it has been dispatched. Please contact us as soon as possible with your order number and we will process your cancellation and issue a full refund.
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