Question 1

Can I change my delivery date after ordering?

Accepted Answer

Yes — contact us before your order is dispatched and we'll do our best to adjust the delivery date. Once dispatched, we may not be able to amend the date but will keep you updated throughout.

Question 2

Do you offer room of choice delivery?

Accepted Answer

Yes — we offer room of choice delivery so your bed is brought to the room you need it in, not just left at the door. This option is shown at checkout.

Question 3

Will you take away my old bed?

Accepted Answer

We do not currently offer an old bed removal service. We recommend contacting your local council for bulky waste collection — most UK councils offer this free of charge or at low cost.

Question 4

Do you deliver to all UK postcodes?

Accepted Answer

Yes — we deliver to all UK postcodes.

Question 5

How long does delivery take?

Accepted Answer

Standard delivery is free and takes 3–5 working days. Express delivery is available at an additional cost at checkout.

Question 6

Do I need to assemble the bed myself?

Accepted Answer

Yes — all beds arrive with instructions and fixings included. Most builds take under an hour. We also offer an assembly service — simply select it at checkout if needed.

Question 7

How long does bed assembly take?

Accepted Answer

30–60 minutes with two people. Gas lift storage beds take a little longer to set up.

Question 8

Will a bed fit through my door?

Accepted Answer

Check your hallway and staircase width before ordering — full dimensions are listed on each product page.

Question 9

Are assembly instructions included?

Accepted Answer

Yes — printed instructions are included in every box. Need a replacement? Contact us and we'll send one over.

Question 10

How do I choose the right bed size?

Accepted Answer

Single or small double for compact rooms, double for guest bedrooms, king or super king for couples. All standard UK sizes available.

Question 11

What if my order arrives damaged?

Accepted Answer

Contact us within 48 hours with photos and your order number. We'll arrange a replacement or resolution quickly.

Question 12

Who pays for return delivery?

Accepted Answer

Return delivery costs are the customer's responsibility unless the item arrived damaged or faulty.

Question 13

Can I return an assembled bed?

Accepted Answer

No — beds that have been assembled cannot be returned. Please ensure you are happy with your choice before building.

Question 14

Can I checkout without creating an account?

Accepted Answer

Yes — place your order as a guest using just your contact and delivery details. No account needed.

Question 15

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards plus Klarna buy now pay later. All payments are encrypted and processed securely.

Question 16

How does Klarna work?

Accepted Answer

Split your order into 3 interest-free payments. First payment at checkout, remaining two spread over 60 days. Instant decision at checkout.

Question 17

Is it safe to pay online at MnM Beds?

Accepted Answer

Yes — all transactions are SSL encrypted and processed through secure, trusted payment providers.

Question 18

What should I check before buying a bed?

Accepted Answer

Measure your room, check door and staircase width, confirm bed size, and decide if you need storage or a headboard.

Question 19

How do I contact MnM Beds?

Accepted Answer

Call us on +44 7424 360303 or use the live chat on our website. Visit our contact page for full details.

Question 20

Do you have a showroom I can visit?

Accepted Answer

Currently we are online only. All product dimensions, fabric swatches and details are available on each product page.

Question 21

Can I track my order?

Accepted Answer

Yes — you'll receive email and text updates once your order is dispatched. You can also track your order via the Track My Order page on our website.

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Shop by category

Shop Beds & Mattresses by size

Best Sellers

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FAQs

Beds & Mattresses for Every UK Bedroom

Save up to 30% on selected beds

Better sleep starts here

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